Security
You can shop at annieboof.com online with confidence. Our website uses “Let’s Encrypt” TSL/SSL Security to ensure that checkout is processed through a secure channel with data encryption to protect personal information submitted during the ordering process.
Payments
Pay with PayPal or a Credit or Debit Card
Payments for your purchase are processed securely by PayPal. PayPal keeps your information secure by:
- Using industry-leading encryption and fraud prevention tools.
- NOT sharing your financial information with the merchant.
- Sending confirmation emails when you make a payment.
Returns
NO REFUNDS or RETURNS are available for pet food items, except in the case of damage during shipment.
While we make every effort to carefully package your purchase to ensure its safe delivery, occasionally products may be damaged during shipment.
If your product arrives damaged, please contact us immediately at 570-768-8405 to get a Return Authorization.
Privacy
We respect the privacy of site visitors and do not share personal information with anyone except when required by law to do so.
For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address. We do not collect private personal information on consumers who browse the website. We use cookies to record your account details, session information and items that consumers add to their shopping cart.
We collect the e-mail addresses of those who communicate with us via e-mail and information that is volunteered by the consumer on the website, such as site registrations and payment information (e.g., billing address). If you supply us with your postal address you may receive periodic mailings from us with information on new products and services. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. If you do not want to receive e-mail communications or mailings from us in the future, please let us know by writing to us at the address listed below.
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), and contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information and make corrections by calling us or writing to us at the address listed below.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you on our website. Our checkout process is secured through SSL encryption, the standard protocal used to protect your personal data.
If you have additional questions or concerns, feel free to contact us.